Salesforce adds agent validation to business analyst requirements
Business analysts must now assess when agents are appropriate, inspect their decision-making and verify the information…
2 weeks ago
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Salesforce embeds Slack in CRM and agent workflows
Slack is being presented as a shared workspace for people, Salesforce records, enterprise tools and AI…
2 months ago
Bring-your-own-model deals reshape AI SaaS pricing
Enterprise customers are pushing AI vendors to support their own model contracts instead of paying another…
3 months ago
Salesforce ethics chief says AI guardrails must evolve
Salesforce’s Paula Goldman says enterprise AI ethics has shifted from principle-setting to hands-on product guardrails. Regulation,…
5 months ago
GCC accelerates AI strategy
Gulf states are embedding AI into national economic plans, pairing state-backed investment with new governance frameworks…
7 months ago
Trend no. 5: AI in corporate travel
Corporate Travel 100 programs are moving from chatbot pilots to booking interfaces and early automation. McKinsey’s…
7 months ago
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